Customer Service

From the moment they answer the call, our Customer Service team becomes your team. They will help take your service and response performance to new levels by:

• Providing detailed and accurate follow up information on the phone, by email or by mail
• Answering customer order and delivery enquiries
• Co-ordinating warranty, repair or service communications
• Providing product or spare parts information
• Managing appointments and associated follow up
• Communicating or escalating important issues as required

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